Contact HCV Management

CMHA is committed to providing customers with premium service, including:

  • Technical assistance e-mailbox, hcvhelp@cintimha.com, for reporting concerns or issues regarding the HCV Program. CMHA will respond to an inquiry sent to this web address within one business day.
  • Complaint phone number, 513-721-2642.
  • Managers’ Night In, walk-in between 4 and 6 PM usually held on the 1st and 3rd Wednesday of each month, and speak to an HCVP Manager. No appointment is necessary.  Please check the "calendar of events" for possible date changes prior to attending.
  • Below is a list of HCV management staff to call if your issues and concerns are not being addressed in the normal course of business. Please do not hesitate to escalate your concern to management’s attention whenever needed.
MGR NAMETITLECONTACT INFORESPONSIBILITIES
Lisa Isham Acting HCV Director Phone #: 513-977-5830
FAX #: 513-665-2924
lisa.isham@cintimha.com
  • Housing Choice Voucher Supervision (HCV)
Alicia Morlatt HCV Assistant Manager Phone #: 513-977-5804
FAX #: 513-665-2911
alicia.morlatt@cintimha.com
  • HCV Waiting List maintenance and inquiries
  • All tenant occupancy requirements for special Voucher programs
  • Voucher processing & leasing inquiries
Brendan Marshall James HCV Assistant Manager Phone #: 513-977-5820
FAX #: 513-665-2901
brendan.james@cintimha.com
  • Housing Specialist staff supervision
  • Voucher Specialist staff supervision
Boubacar Diallo Manager, HCV Inspections Phone #: 513-977-5862
FAX #: 513-665-2980
boubacar.diallo@cintimha.com
  • HCV Inspections supervision
David Beard Assistant Manager, HCV Inspections Phone #: 513-977-4824
FAX #: 513-665-2922
david.beard@cintimha.com
  • HCV inspections inquiries
  • Rent Reasonableness Calculations
  • Lead-based paint Coordinator
Stacia Buck FSS/Home Ownership Manager Phone #: 513-977-4839
FAX #: 513-665-2920
stacia.buck@cintimha.com
  • Family Self Sufficiency staff supervision
  • Home-Ownership Program staff supervision

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